What Is Your Return Policy?

Products are eligiable for returns once pre-approved with a RMA number.

You can apply for a RMA number on our returns page here. After receiving your RMA number, products must be shipped to our location pre-paid. Some restrictions may apply. 

You may return the item within 90 days from the date your order was received for a refund. We cannot exchange items. Please place a new order online for the replacement item(s). No claims for shortages or damages will be honored unless reported within 10 business days from the date of delivery.

If you return a product that qualified for free shipping, the outbound shipping costs will be deducted from your return refund.

Products listed in the current catalog that have not been used or installed can be returned for credit. If products are listed with a “†” (Available While Supply Lasts) they are not returnable. All credits issued will be based on the original purchase price and will have a 15% restocking charge applied. Charges may also be assessed for missing hardware or damage to the paint finish. Return shipping costs will be at the customer's expense.

If you have any questions, please contact Customer Service for assistance prior to shipping the product.